Privacy Policy

Chainsdirect is fully committed to protecting your privacy. All information collected on our website will only be used to process orders and provide you with a more personalised shopping experience.

• Visitor: Any person who visits the Chainsdirect.co.uk website.
• Registered user: A visitor who has completed the registration process on the website.

What information will be collected?

When browsing the site all visitors will have the opportunity to register with Chainsdirect as a ‘registered user’. This information will enable you to check the status of your current purchases, view the details of your previous purchases and order new items without having to enter all your details again, thereby personalising your shopping experience with us.”.

In order to make a purchase with Chainsdirect, you can be either a registered or non-registered customer. By registering and/or purchasing with Chainsdirect you agree to the terms and conditions laid out, of which this is part.

Details collected upon registration or purchasing will include your name, e-mail address, postal address & telephone number. We will also monitor registered customers’ site usage, purchasing and traffic patterns to improve the functionality of our website design in addition to the products and services offered.

How your details will be used

The data you submit will be used by Chainsdirect and our processors to fulfill your order and also to notify you of any functional changes.

When registering with the site you will be required to indicate whether you want to be included on our mailing list to be kept informed of exciting new offers & products. In submitting your email address to subscribe to our newsletter you agree to receive such communications.

All information provided to us will be treated in accordance with the Data Protection Act 1998.

Chainsdirect will not under any circumstances pass your details to any third party without your express permission.

Please Note: All personal information held by Chainsdirect will remain private and secure; this includes all your personal information.

If you would like to register but do not wish to be notified of Chainsdirect offers, then you must select this preference in the registration process.

Checking your details

If you would like to verify your details held by Chainsdirect, you can make this request by contacting us using the email account you registered with. We would strongly recommend that you do not use the browser's password memory function as your personal information would be accessible to any third parties who may use your terminal.

Unregistering

Should you wish for us to no longer hold or use your personal details then you have the option to unregister at any time. To do this please contact us using the registered email address. You can also unregister by calling us on 0845 180 0440 (local rate number) or 07900 515 466 or in writing to:

Chainsdirect
121 Clays Lane
Branston
Burton on Trent
Staffordshire
DE14 3HT

Marketing communications

If you opt to receive offers by email, then we will automatically alert you to our latest offers and promotions.

All registered users and newsletter subscribers have the opportunity to unsubscribe at any time by contacting us or by modifying your preferences in the ‘My Account’ section of the website, or by following the ‘unsubscribe’ link contained within all such emails.

Your email address will also be used to confirm when an order has been received and to update you on the progress of your order. We may also contact you via phone or mail if we feel this is necessary.

Advantages of registration

Registered users can take full advantage of our site and utilise all the features offered, however, it is not a necessity to register to browse the site or to make a purchase.

Cookies

Chainsdirect uses cookies to gather information on site usage; however this information does not include ANY personal or financial information.

A cookie is not harmful to your PC; it is a simply a piece of text. It is not a program, or a plug-in. They cannot be used as a virus, and they cannot access your hard drive. Your browser will save cookie values to your hard disk if it needs to, but that is the limit of the effect on your system.

You have the ability to turn off the use of cookies on your browser at any time, however by doing this you may also lose some of the functions available on the website.